(Special thanks to Magoo for this compilation)

1. How do I install DWANGO?

For the Windows 95 Client Software, simply download the dwango95.exe file, run the file in a temporary directory, run the setup.exe file in this directory, and follow the Windows 95 installation instructions. For the DOS Client Software, download the dwango.zip file, then unzip it into its own directory. After you unzip it, type "install" and hit enter. Follow the installation instructions, and then type DWANGO to login and start frag'n !

2. I have tried installing the DOS client but it gives me an error. What now?

Sometimes, mainly if you have a SCSI drive, you will have problems running our DOS installation program. If you get some form of a disk error while installing the DOS DWANGO client software, then you should type "install c:\dwango". Our DOS installtion program sometimes has problems recognizing some SCSI drives/drivers.

3. How do I purchase time?

In order to purchase time, you must first be a subscriber. Subscription costs $7.95/month which will be automatically billed to your credit card. You can become a subscriber by hitting F5 and selecting "Subscribe to DWANGO". You will be prompted for your credit card information, and then you'll be a DWANGO subscriber! With your subscription, you will receive 5 hours of play time per month, unlimited lobby time, cool user titles, and multiple lobby access.

4.I want to subscribe to DWANGO,but I don't have a credit card. What can Ido?

You may also subscribe by check or money order. Send them to: IVS/DWANGO 9337-B Katy Fwy #325 Houston, TX 77024

5. How do I buy more time and how much does it cost?

Once you are a subscriber, you will have the option to buy more time (under billing - F5), should 5 hours a month prove to be insufficient to quench your thirst for gaming. Any unused hours will carry over from month to month. The prices are as follows:

10 hrs $19.00; 20 hrs $34.00; 40 hrs $59.00

6. How do I change which server I'm calling?

The best way to change which server you are calling is to type dwango -server (must be typed in small letters) from your DWANGO prompt. This will allow you to re-select your default server. From then on, simply type dwango to call the new server. From the Windows95 client, click on File, Properties, then the server tab. Make sure there is a "1" at the beginning of the phone number if the call is long distance.

7. How do I change my com port, irq, or init string?

All of these can be changed by typing dwango -config (must be typed in lower case) from your DWANGO prompt. From the Win95 client, click on File, Properties, then modem.

8. Every time I try to launch DWANGO, it says that DWANGO must be run in real mode, and gives 3 possible reasons why I'm in protected mode.What do I do?

Unless you’re running Windows 95, it’s easy. Just reboot your system and hit F8 when it says starting MS-DOS. Choose "no" for everything except your sound and mouse drivers. If you are running Windows 95, it is slightly more complicated. You need to create a shortcut to command.com and confirm that there are no memory managers in the autoexec.bat or config.sys that it will be using. If you’re unsure how to do all that, call tech support at 713-467-0405.

9. I am able to log on to DWANGO fine, but when I launch into a game, my computer locks or drops me back into the DWANGO lobby. What is wrong?

You may have a shortage of available memory. Even if you have 16 megs of ram or more, you still could have memory problems caused by having too many things (drivers and such) loaded into conventional memory. Clean boot your computer (re-boot and hit F5 when it says "starting MS-DOS") and try again.

10. When I try to launch DWANGO, it says "modem not responding". What is wrong?

Make sure your modem is plugged in correctly. Also make sure you have selected the correct com port and irq for your modem. If your modem is external, make sure the power is on.

11. What do all those user status' mean?

User status shows whether you are a subscriber or not, whether you're a rookie or a vet, whether you're the ultimate warrior or a gladiator-in-training. [ Return to Top] Squire - This is the first user status you will have. A squire is an un-verified* user. Knave - A non-subscriber Player - A subscriber with less than 5 hours of play time under his belt Hero - A subscriber with 5-24 hours of total play time. Master - A subscriber with 25-149 hours of total play time. Boss - A subscriber with 150-299 hours of total play time. Titan - A subscriber with 300-999 hours of total play time. Deity - A subscriber with 1000+ hours of total play time. Sewerslime - A user who has been offensive or antagonistic in the judgement of one of our moderators. CallTech - This status usually indicates either that the user has created too many accounts, or that he/she has payment problems. Users with this status should call technical support at 713-467-0405.

* An un-verified user is one who has not had his/her phone number verified by a moderator.

12. When I try to select my game, it says "incorrect version of dmod203.exe" or something similar. What do I do?

You have the wrong version of the game module. All game modules can be obtained from our BBS at 713-467-9272 (user name dwango, password dwango). Download whichever one you need, and put it in whichever directory you run dwango from.

13. I have read all of these, and my problem isn't here. Can you help me?

Technical support is available from 9am to 1am, 7 days a week. The number is 713-467-0405. Or, you may e-mail us at tekops@dwango.com.

14.I Need help, but have an account on a server located outside the US...

15. How do I change which server I’m calling?

The best way to change which server you are calling is to type dwango -server (must be typed in small letters) from your DWANGO prompt. This will allow you to re-select your default server. From then on, simply type dwango to call the new server. From the Windows95 client, click on File, Properties, then the server tab. Make sure there is a "1" at the beginning of the phone number if the call is long distance.